Business English for Customer Care

Upper Madison College

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コース内容

リスニング, 話す, 発音, 読書, 書き込み, 語彙, 文法 そして 活動

クラススケジュール

コース期間
8週間
開始日
04 11月 2024, 13 1月 2025 そして 10 2月 2025
1週間のクラス
毎週28レッスン (それぞれのレッスン時間 45 分)
クラスの日
月曜日 - 金曜日
休校日
23 12月 2024 - 03 1月 2025

UMCは上記の祝祭日にクラスを開講しません。この祝祭日のために補習授業は行いませんので、それに応じて開始日をお選びください。

クラスの時間

モーニングセッション
09時00分00秒 - 12時15分00秒
午後のセッション
13時00分00秒 - 14時30分00秒

クラスのスケジュールは空き状況とシーズンによって変更することがあります。

コース内容

This program is designed for high intermediate and advanced level students who are trying to improv their English which will be essential in a modern business field.
This course is beneficial if you want to work in sales or customer service department of a company, or you might have direct contact with customers in a bank, hotel or restaurant. Or perhaps, you speak to customers on the phone from a helpdesk or a call center. In all these situations, you need language skills and specific techniques to be able to communicate successfully.
Business English for Customer Care (BECC) not only offers expressions and vocabulary, it also addresses strategies related to the effective use of English in a business context.

クラスレベル

中間
中上級
高度な
あなたのクラスレベルを決めるために受講開始日にクラス分けの試験を受けることになります。 トロント到着前にこのテストを受けることも可能です。

クラスサイズ

平均 学生10人
最大 学生14人

学生年齢

年齢範囲 14歳以上

資格

コースの最終日に資格認定が終了します。
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写真

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reviews

概説

86% お勧めの

7評価に基づく
5星
6
4星
0
3星
0
2星
0
1星
1
授業内容の質
学校施設
社会活動
学校所在地
ハウジング

"Was a nice experience and I learned so new things"

Kristof Ivancsy, 学生フォーム オーストリア

It was good, but I was in a lvl 11 class and it was to easy for me. Thats like the only thing I found bad. Everybody was nice to me...

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この学校への評価

授業内容の質
学校施設
社会活動
学校所在地
学習期間
1週間
学習日
12 Aug 2024 - 23 Aug 2024
この学校を勧めますか?
はい
確認済みの内容です。以下の生徒は、ランゲージ・インターナショナルを通して、下記の学校にて語学コースを予約済みです。
Lama Rahman, regional Marketing Manager at Upper Madison College responded to this review.
04 September 2024

Thank you Kristof for your review.
It was a pleasure having you at school and sorry regarding your level but we are placing students according to the placement test they do. sometimes test is not that accurate so we do have other measurements in place as to repeat the test after one week or if student gets high mark after 2 weeks, he/she would be moved to higher level. Unfortunately due to your short time registration, it was hard to fix such issue.
I really wish you the best in your future and would love to have you again for other programs.
Good luck dear Kristof.

"Clean, friendly, helpful and good to remember to."

Kristof Doboczy, 学生フォーム カナダ

On the first day I was put in the wrong group but apart from that my experience with the school is very good. The teachers are kind, helpful, friendly and so are the students. Right now I can’t think of anything what I didn’t like. The school trips were also very good.

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この学校への評価

授業内容の質
学校施設
社会活動
学校所在地
学習期間
3週間
学習日
10 Jul 2023 - 4 Aug 2023
この学校を勧めますか?
はい
確認済みの内容です。以下の生徒は、ランゲージ・インターナショナルを通して、下記の学校にて語学コースを予約済みです。
Lama Rahman, regional Marketing Manager at Upper Madison College responded to this review.
23 August 2023

Thank you kristof for taking the time to write a review. It is highly appreciated.
It was a pleasure having you this Summer.
On behalf of Upper Madison college, I would like to apologize for the first day mistake and the only excuse that we were super busy with the biggest intake during 2023 which push us to act fast to accommodate all the students needs at their first day and as a result I didn't take the time to read carefully the full instructions and sent you to the wrong group. Sorry again for this mistake.
UMC is happy that you had good time during your period of program and looking forward to have you again in the future.
Good luck

"Exceeded my expectations"

Eduardo Da Conceição Alves, 学生フォーム ブラジル

I liked all of the teachers so much. The environment was so good and all the staff were caring.

The school was located at an easily accessible region.

I loved my classmates; all of them came from different parts of the world.

My homestay was awesome. They were attentive and helpful. I recommend them.

I now feel more confident about my English skills. I have improved my English a lot.

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この学校への評価

授業内容の質
学校施設
社会活動
学校所在地
ハウジング
学習期間
1週間
学習日
14 Sep 2015 - 25 Sep 2015
この学校を勧めますか?
はい
確認済みの内容です。以下の生徒は、ランゲージ・インターナショナルを通して、下記の学校にて語学コースを予約済みです。

"I absolutely loved UMC for several reasons."

Kamilya Zhumayeva

First, the teachers and staff here were very good. They were always friendly towards students. From the very beginning, they did everything so students would feel home at UMC.

Second, I liked all my classmates! All of them came from different parts of the world, and by talking with them I learned more about different cultures and countries.

UMC was something new for me, and I am happy to have been part of this school!

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この学校への評価

授業内容の質
学校施設
社会活動
学校所在地
ハウジング
学習期間
11週間
学習日
13 Jul 2015 - 28 Sep 2015
この学校を勧めますか?
はい

"Excellent!"

Ada Yu

My experience at UMC was great! The staff there were very nice and willing to help whenever I needed their help. The teachers there were patient; if you had questions, they were more than happy to explain it to you. UMC is located right next to the subway station which made the commute easier. UMC also had an English only policy which encourages us to speak English as much as we can on campus. I think this really helped me with my speaking skills.

UMC is located in the centre of north Toronto - there's a big supermarket next to the school which was really convenient.

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この学校への評価

授業内容の質
学校施設
社会活動
学校所在地
ハウジング
学習期間
11週間
学習日
15 Jun 2015 - 4 Sep 2015
この学校を勧めますか?
はい

"Best experience in Canada"

Ariel Johh

I really liked UMC; it was my one my best experiences in Canada. The teachers were really friendly and helpful. I made friends with so many people from different countries. I have improved my English a lot. I now feel more confident about my speaking and writing skills.

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この学校への評価

授業内容の質
学校施設
社会活動
学校所在地
ハウジング
学習期間
5週間
学習日
8 Jun 2015 - 17 Jul 2015
この学校を勧めますか?
はい

"I really do not recommend this school"

louise FRANCOIS, 学生フォーム フランス

If your journey is less than 1 month, don't waste your time in this school. Everyone is nice but the quality of classes is not good. A lot of teachers were absent and during some classes we just played games and watched movies.

The social activities were organized during the class time and not during the weekend. There were no free activities during the weekend.

I reserved a one week super intensive class (30 courses) and I almost did not have any classes. The school didn't want to reimburse me.

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この学校への評価

授業内容の質
学校施設
社会活動
学校所在地
学習期間
1週間
学習日
3 Aug 2015 - 10 Aug 2015
この学校を勧めますか?
いいえ
確認済みの内容です。以下の生徒は、ランゲージ・インターナショナルを通して、下記の学校にて語学コースを予約済みです。
UMC, Staff at Upper Madison College responded to this review.
27 August 2015

Hi Louise,

On behalf of UMC we would like to apologize for your unpleasant experience. We are sad to hear that you did not enjoy your time at UMC. Unfortunately, you came on a rare week. The week that you started, Monday was a Statuary Holiday, which is why you started on Tuesday, rather than on Monday, which your agent (Language International) informed you before you registered with the school. In addition, you arrived on the last week of the term, which is quite hectic. We have final exams, and activity day and a field trip. Which is probably why you feel there was not enough lessons.

We do not understand why you were expecting activities on the weekend because most schools do not provide such services. We apologize if you were misinformed.

In regards to teachers being absent, this did not happen as we had teachers conducting each class, each day.

Due to the circumstances, we offered you an extra day of classes to supplement the Statuary Holiday that you missed. Unfortunately, you decided not to come.

If you have any questions or concerns, please feel free to contact us at any time.

Thanks,

UMC Team

visa

ビザサポート

私共は学生に代わってビザ申請を行うことはできません。しかし学校側がビザ申請に必要な書類をすべて提供してくださいます。

あなたの受諾レターは無料の普通郵便であなたのご自宅へ送られます。エクスプレスメールで書類を送ってほしい場合は、 登録時にC$ 75加算されることをになります。

渡航便と乗り継ぎ

Please note that we do not book flights for our students. If you are researching airfare costs, we recommend using Kayak.com, a search engine that lets you compare flight options from your home country to トロント based on your budget, schedule and preferences.

旅行保険

安心して留学できるLanguage Internationalの国際医療・携行品損害保険の保証内容。あなたが私共を通してコースの予約をするとき、医療面や携行品損害もカバーしてくれる国際保険に加入することができます。ご登録の際に前もって保険を予約しなければなりません。

保険のプランについてもっと調べる »

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questions

Q & A

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